Category Archives: roles

Building a Social Community [#USXSW FRI 3/8/13 5pET]

Building a Social Community #USXSW 3 FRI 3/8 4pET

Building a Social Community (c) 2009 Amberwood Media Group

People are social creatures, that much is clear.  We enjoy the company of others, and thrive when we feel connected and included.  But why is it that some communities must be designed and planned, while others seem to appear and grow more spontaneously?

What forces are at work?  What is happening behind the scenes?

Amber and I, like many of our colleagues and friends at SMCHAT, USGUYS, BLOGCHAT MEDIACHAT, KAIZENBIZ, SOBCON, ECOSYS and CDNA, have been witness and party to the evolution of many social communities.  Let’s take the next hour to try to understand the forces at work, to see how we might influence them.  What are the key building blocks?  What is in the DNA of a strong Social Community?

Q1. What is the dynamic that sparks & expands common ground, vision, or a sense of purpose?

Q2. How important are individual relationships, and in what conditions are they formed?

Q3. What key factors influence success of a social community?

Q4. What key factors lead to the demise of a social community?

Q5. Does a social community have an ideal size?

Q6. What advice would you give to someone who wants a social community to grow/thrive in their physical or virtual space?

Join us Friday, 3/8, for #USXSW topic 3, at 5pET.  It should be a great conversation.  We’d love your thoughts.

For a deeper dive?  Check out The DNA of Collaboration, Part 4 on FLOW which takes on many of the process and relationship dynamics introduced here ..

See you online!

Your co-moderators for this segment,

Chris Jones & Amber Cleveland


Who’s Role is it Anyway? Dynamics of Effective Collaboration (Ch.14)

Promo image from "Whose Line is it Anyway?" courtesy ABC

Promo image from “Whose Line is it Anyway?” courtesy ABC

When we come together as a team, whether instinctively or out of habit, we tend to gravitate to natural roles that we find comfortable, whether as contributors or listeners, active participants or passive observers, leaders or supporting cast.  Depending on the group, there can be lots in play at once, but we tend to overlook the dynamics.

Consider an improv comedy troupe performing live, or a band working out tracks in a recording studio.  What’s really happening?  Can we tease out more explicit roles that influence our collaborative results?  I think we can.  Too often we don’t put thought into the kinds of participation we really need.  We discussed this last fall in our KM World W5 work session and explored the dynamics still further here in Charlotte at our QCF “New Thinking” workshop (slides).

Let’s keep the exploration going.

The #CDNA Crew has launched a new series MONDAYs at 8pET on Key Roles in Collaboration.  It’s the focus of Chapter 14 in The DNA of Collaboration (in softcover or Kindle on Amazon) and it’s almost always a conversation that strikes a chord.

In the weeks ahead, we’ll attack these roles, one by one, to see what we might learn:

  • Q1. Catalyst. In what ways can we spark new thinking in our discussions?
  • Q2. Connector. What happens when we connect ideas during a collaborative session or chat? And to make this happen more, what are:  (a.) key initial conditions? (b.) supporting behaviors? (c.) times they add most value? (d.) situations when their role is most important?
  • Q3. Aggregator/Curator. Often this means lots of work. How can we make the capture/takeaways of ideas more interesting?
  • Q4. Moderator/Planner. What skills make these leadership role effective?
  • Q5. Analyst. How do we make time for facts, data, and critical thinking?
  • Q6. Challenger. Can we take issue in constructive ways, without coming across as a naysayer?
  • Q7. Designer. What is the potential for truly creative thinking? Does a meeting afford enough “white space” for this?
  • Q8. Historian/Researcher. How can these important activities happen in real time?
  • Q9. Referee. Is there a place for (simple) rules, and how do we ensure healthy boundaries?
  • Q10. Practitioner. What’s the best way to engage the hands-on folks that practice what’s being discussed?
  • Q11. Expert/SME. These folks often kill collaboration with the weight of their knowledge; how can this be avoided?
  • Q12. Did we leave out any roles? If so, which ones, and why?

I’ll be posting takeaways as comments to this post, but I’d really appreciate it if you’d do the same.  The value is in our diverse perspectives ..

Again, hope to see you guys for the conversation MONDAYs 8pET using hash tag #cdna .. many folks use Tweetchat (link).  See you there.  What role will you play?

Chris aka @sourcepov


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