Tag Archives: OD

Why Do Leaders Resist Change?

Our path to the present has seemed a steady march. Sure, we’ve taken detours and followed many courses. But from our factories to our business schools to Wall Street, the lessons are still loud and clear: a repeatable result, with minimal deviations, is the winning model.

Repeating what's worked, however imperfect

Repeating what’s worked, however imperfect

It’s generally true in manufacturing, when you’re making widgets. And it can work if the past holds all the secrets to our future success. There’s comfort in the formula. Within the long-stable walls of the organizations and brands and empires we’ve erected, we know which bricks need replacing.

But turning away from the familiar introduces new variables. The old rules are often irrelevant. Think about IBM. Microsoft. Kodak. When it comes to our mental models, significant change is the enemy. In our high-stakes, increasingly connected world, the risk of embracing change, or even talking about it, can send shivers down the spine of any executive who is held accountable for results. And that’s pretty much all of them. Risk of gambling on the wrong future looks greater than the risk of taking small steps from a proven though imperfect past.

We talk often on the “how” of change. But so often we assume the “why” is a given .. and go on to assume we have the critical change  mandate from the top.

Usually we don’t.

So amid the familiar chorus of embracing change for a sustainable future, it’s time to look at why that cry often falls on deaf ears.  Let’s look at the brick wall of uncertainty facing the modern executive, and ask:  Why do Leaders Resist Change?

Here are 4 questions to help us unpack the discussion:

  • Q1. Executive psychology typically presumes the need to have all the answers; how can we help leaders rethink that?
  • Q2. ‘Sense of urgency’ tops Kotter’s 8-step change agenda; must we wait for failure or concoct burning bridges to drive action?
  • Q3. ‘Group think’ can be fatal at the board level; how can this be attacked?
  • Q4. Organizational cultures can embrace or resist change, but the latter is most common; what cultural elements can drive adaptive behaviors?

Join us MONDAY 7/8 at 8pET for a discussion, the next in our 2013 series on collaborative leadership in the 21st Century. We’re unpacking the challenges one brick at a time ..

Hope to see you online .. or please, share your thoughts .. we’re hoping to extend the discussion blog-side (via comments, here), our G+ page and via twitter async ..

The @collabdna team


Learning to Learn: The Evolution of KM and OD; Can they work with Education to change the game?

DNA in the Evolution of KM and OD

DNA in the Evolution of KM and OD: Can we adapt to drive meaningful change?

As covered in my recent KM-OD post and discussed in my KM World 2012 W5 workshop, the modern organization needs every shred of productivity and innovation capacity it can muster. But buzz words and aphorisms abound in this space.

Can we actually make a meaningful difference?

I’ve found that traditional practices of Knowledge Management (KM) and Organization Development (OD) have struggled when it comes to getting people meaningfully engaged on the topic of learning. It can be an abstract discussion. Uncomfortable with ambiguity and not knowing, most of us quickly we turn to process manuals, documenting what we think we know, or running training classes.  For KM and OD to evolve .. for the modern organization to truly embark on learning how to learn .. we must change the approach.

And what role does organized Education play in all this?

I discuss some ideas for this in The DNA of Collaboration (Ch.19).  In today’s virtual Book Tour conversation, let’s discuss a few of the key points:

  • Q1. KM should help knowledge moves through organizations and generate value. Does this happen where you work?
  • Q2. Does an OD function in your organization exist? Does it help teach people to learn?
  • Q3. What are the synergies between KM and OD?
  • Q4. How can organized Education influence/guide this evolution?
  • Q5. Senge and Wheatley have said much on learning in the collaborative context. Is it still relevant?
  • Q6. New thinking about change (per Hagel): a shift from structure to flow, reflecting how we learn. Agree?

You can join the conversation via TweetChat here.

Note that Saturday is becoming our Global CDNA conversation, with N.Amercian (US & CN) CDNA conversations breaking out Monday evenings, moving to alternate weeks in January.

Intrigued?  Reach out, let me know your thoughts.

Chris Jones, aka @sourcepov, author


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