Category Archives: future of work

Are we embracing Complexity and Agility too late? #orgdna #globalchat SAT 8.25.18 1-3pGMT

The 21st century has a breakneck feel, and it’s difficult for organizations to keep up. We try to focus on the work in front of us, but our attention is continually flooded with changing priorities, better options and new ideas. The sum total of our collective global knowledge base taunts us, always just a few clicks away.

How can individuals and teams be expected to function? How can organizations thrive?

Amid this torrent, notions of complexity and  agility are intriguing. Could they represent better ways to navigate the flood of ideas? Most experts and academics say ‘yes’.  Unfortunately, the words get dropped into meetings and board rooms like all the latest buzz words. Yet both concepts hint at important, underlying themes:

  • Complexity is a paradigm shift in how we see the world, less focused on empirical cause and effect, more on networks of interdependent actors that can learn and co-create organically; it’s where the whole can’t be predicted by the sum of the parts; where initial conditions and critical mass play key roles; where new thinking, under the umbrella of emergence, marks new pathways for adaptation, aka continuous improvement
  • Agility is a paradigm shift of it’s own, whereby organizations become more nimble in response to change; trust regains center stage; adaptation becomes a critical skill; incremental approaches open new ways to solve problems

Changes like these are at once exciting, and daunting. Our ability to work together and learn together is at the core in our #futureofwork. To me, complexity and agility are integral aspects of how work needs to get done in a highly interdependent world. So I think it’s critical that we understand these concepts, embrace them, and put them to work.

I just hope we’re not taking on these challenges too late. Let’s discuss.

In our 8/25/18 #orgdna #globalchat, we’ll examine agility as an outcome, through a complexity lens.  To lay a foundation, we’ll focus first on key initial conditions:

  • Q1. Trust Networks. Why is trust needed for collaborative dialog to emerge? To enable agility?
  • Q2. Agile and the Price of Speed. Can a simple methodology help organizations move faster? Within what constraints?
  • Q3. Small Wins. What makes notions like “minimum viable product” so essential?
  • Q4. Adaptive Governance. Can there be oversight without bureaucratic grid lock? What is the new role of leaders? Do we still need Kotter-style coalitions?
  • Q5. Making Sense of Complexity. Why is this a critical 21st century skill? Why are we so late to embrace it?
  • Q6. A Collaborative Culture. Why is an organization’s collective mindset an important initial condition? Is this happening too slowly to allow the emergence of organizational agility?

Lots to talk about. And because it will take time to unfold, it’s going to be a journey.

This outline will inform our follow-on conversations.  We’ll continue to unpack the #futureofwork through the lens of social complexity each month, now on 3rd or 4th Saturdays, from 1-3pm GMT, i.e., 9-11am EDT. Stop in at any point during the 2-hour conversation. Can’t make that time? Feel free to tweet thoughts/inputs/comments using hashtags #orgdna #globalchat, or post comments to this blog.

It’s been a great exchange so far. We’re 6-years in, and gaining momentum. Transcripts of our conversations abound.

We hope you’ll join us for the next one. See you online!

— Chris Jones – @sourcepov –  Charlotte NC

How does a Twitter Chat work?  We recommend a streaming app like TweetDeck. Just append #orgdna to your tweets adding #orgdev #agile #agility #complexity and/or #futureofwork to specific tweets, as relevant, to expand the thread. Sometimes we’ll chat in the #orgdna stream in real-time, like a flash mob, with insights just popping up.  But for the in-depth discussion, join us at the appointed hour on Twitter.

What is #orgdna?  It’s a self-selecting community of #orgdev thinkers, discussing collaborative aspects of the organization since 2012. 

What is a Global Chat?  This may be the first one.  Many challenges facing the modern organization are global in nature, or in impact. I’m hoping #orgdna can make #globalchat a more frequent and welcome exchange, with increasing scope of participation and value.

Do we have a Master Agenda?  Yes, but it’s evolving, as we learn more. We’ve captured many of our ideas and themes to date using Coggle. Our roadmap is posted on this site (CC4-BY-SA). Have a look, and share your thoughts.


Our Coggle Debut: Join the conversation, as #orgdna maps the Future of Work 10/16/17

First, props to Jamie Billingham for introducing us to Coggle, a mind mapping tool that’s allowed us to capture our preliminary thoughts on the Future of Work.

Now, what’s all the buzz about?

Inspired by Deloitte’s Tom Friedman interview back in July, we’ve started to reflect: What will the future of work look like? How can we shape it? What’s already happening to drive these changes?

Here’s the first “snapshot” release – what we have so far – for reflection and discussion.

ORGDNA_FutureOfWork-v1-OCT2017

For more in depth viewing, here’s a link to the ORGDNA-FutureOfWork v1 PDF version.

Let’s use our MON 10/16/17 chat, 9-10:30pm ET, to dive into this. We can discuss what we’ve captured so far using Q’s 1-4. Are we good with:

  • Q1. To the left, initial conditions: Stakeholders, Trust & Culture?
  • Q2. To the right, outcomes: Platform & Learning?
  • Q3. At the top, unsolved problems; Silos & Transparency?
  • Q4. At the bottom, enablers: Technology?

And then to chart our course for 2018

  • Q5. What can we learn from this model?
  • Q6. What’s next?

We’d love your input. Just drop us comments on this post, or to individual members tweeting at #orgdna. In fact, it’s probably easiest to simply join the conversation (details below).

Lot’s to talk about .. looking forward to where we might take this.

–  Chris Jones @sourcepov in Charlotte NC

 

ABOUT THE GROUP. Over the last 5 years, a self-selecting band of OD thinkers has been discussing the future of the organization, using hashtag #orgdna. The number of active contributors seems to hover around 20-25.

ABOUT THE TWITTER CHAT. On any given month, 5-10 of us come together on Twitter, as available,  for conversation. Please join us. The chat is open to all. For the chat itself, we recommend a tweet streaming app like TweetDeck. Just add #orgdna (and optionally, now, #futureofwork) to your tweets, and we’ll see you at the appointed hour.

ABOUT THE TOPIC. Much is being said on “the future of work” and its unfolding dimensions. Don’t miss Deloitte’s recent Tom Friedman interview, hosted by Deloitte CEO Cathy Engelbert and their senior strategist John Hagel.

ABOUT THE AUTHOR. A thinker, instigator, and explorer of edges, Chris Jones has been unpacking the forces inside organizations for 30 years. Look for more here on the #orgdna blog, on Medium – or for his deepest dive to date, over on Amazon.


Social Complexity: Inside the #futureofwork with #orgdna 9/18/17

Our August #orgdna chat was a deep dive on the #futureofwork, with the transcript posted here.

One area we touched on was social compexity, a modern, relatively robust way of looking at the forces at play inside the 21st century enterprise. To get us thinking about this exciting area, let’s contrast it with older models.

Consider two extremes:

  • Old hierarchical models. Not unlike a factory, control is administered via top down decision-making, seeking to drive efficiencies and compliance through standard practices. Variance is minimized in order to deliver according to a master plan. Assumptions are routinely made about cause and effect. Emphasis on structure. Works well when manufacturing widgets. Less effective at mobilizing a workforce.
  • New social complexity models. Diverse actors across an organization work together in countless interactions to produce change or ’emergent’ results. Actions can’t be directly controlled, but the conditions can be influenced. Cause and effect are not the focus. Emphasis is on flow. Provides the broad possibility of new thinking, on an accelerated basis.

To me, this is breakthrough-level material. Among OD practitioners, these ideas come up for discussion often. But how can we bring social complexity into real time? What factors make it work?

Let’s discuss:

  • Q1. How do independent, diverse Stakeholders change org dynamics?
  • Q2. Why do System & Design Thinking shift our thought processes toward complexity?
  • Q3. How do Patterns and Simple Rules (e.g., culture) work in a social system?
  • Q4. How do Initial Conditions impact our success?
  • Q5. Why do the quantity and quality of Connections play a major role?
  • Q6. Why does Adaptability – for both learning and change – become a differentiator?

To capture our ideas, there’s a mind map coming together, using Coggle, courtesy Jamie Billingham. I am hoping our chat on social complexity will help inform broader discussions on the future of work.

Trouble keeping track? We produce and tweet links to a transcript, courtesy John W. Lewis at Holosoft.

So, please join us Monday 9/18 from 9-10:30pm ET. We’re putting a dent in these exciting topics. And it’s always a lively conversation.

Best,

Chris (aka @sourcepov) Charlotte NC

 

ABOUT THE GROUP. Over the last 5 years, a self-selecting band of OD thinkers has been discussing the future of the organization, using hashtag #orgdna. The number of active contributors seems to hover around 20-25. On any given month, you’ll find 5-10 of us actually come together for conversation. Please join us. The chat is open to all. For the chat itself, we recommend a tweet streaming app like TweetDeck. Just add #orgdna (and optionally, now, #futureofwork) to your tweets, and we’ll see you at the appointed hour.

ABOUT THE TOPIC. Much is being said on “the future of work” and its unfolding dimensions. Don’t miss Deloitte’s recent Tom Friedman interview, hosted by Deloitte CEO Cathy Engelbert and their senior strategist John Hagel.

ABOUT THE AUTHOR. A thinker, instigator, and explorer of edges, Chris Jones has been unpacking the forces inside organizations for 30 years. Look for more here on the #orgdna blog, on Medium – or for his deepest dive to date, over on Amazon.


The Workplace is Changing. What Lies Ahead? | #orgdna #futureofwork series launch 8/18/17

As our conversations continue to explore changes in the workplace, the #futureofwork hashtag has materialized seemingly out of nowhere.

It’s rapidly catching on. You might say it’s caught up with us.

Our last 3 chats on org futures tapping Laloux’s ideas have helped lay the groundwork. You may see some of his thinking in our topic outline, below. Echoes of our conversations on Wheatley are there too. But even more catalyzing, to me, is Deloitte’s recent Tom Friedman interview, hosted by CEO Cathy Englebert and senior strategist John Hagel. Have a look, prior to the chat.

Then let’s use our chat space to distill a few of the key elements for our upcoming #futureofwork conversation, with inputs from Christy Pettit, Allison Honery and me.

Some early ideas for themes to explore include:

  • Purpose at Work | Work-Job Disconnects
  • Job Design
  • Gig Economy
  • Management Models | Anti-Silo Design
  • Roles not Titles
  • Engagement | Collaborative Models | “Radically Open”
  • Virtual Pros/Cons | Work-Life in the Balance
  • Learning at Work
  • Change | Embracing Ambiguity
  • Structure vs. Flow | Push vs. Pull
  • AI in the Workplace
  • Trusting Cultures
  • The New Leader

As always, lots to talk about, with some new ideas on how we frame and unpack changes in the workplace.

Join us MON 8/18 from 9-10:30pm ET to lay out and prioritize series topics. There’s enough content for a solid 6 months of monthly chats. I think it’s worth devoting a chat to a roadmap. Think of it as our chat agenda.

Stop in for the conversation. It’s always lively.

Chris (aka @sourcepov) Charlotte NC

ABOUT THE GROUP. Over the last 5 years, a small group of OD thinkers has been discussing the future of the organization, using hashtag #orgdna. Small, of course, is relative. Our number of active contributors has hovered around 20-25, but any given month, there are 5-10 of us engaged in a dialog on the future of work. Please join us. The chat is open to all. For the chat itself, we recommend a tweet streaming app like TweetDeck. Just add #orgdna (and optionally, now, #futureofwork) to your tweets, and we’ll see you at the appointed hour.

ABOUT THE AUTHOR. A thinker, instigator, and explorer of edges, Chris Jones has been unpacking the forces at play inside organizations for 30 years. Find his thinking here on the #orgdna blog, on Medium – or for his deepest dive, over on Amazon.