Tag Archives: connector

Key Roles for Dialog in the Modern Organization | frame for #orgdna #futureofwork 3/26/18

Across the corporate landscape, our silo-based cultures tend to force dialog along the chain of command. Look at your work emails. Instructions and permission are top-down. Ideas have to move up and down the chain. You see these patterns every day.

What will it take to change the rules? Can ideas and information flow seamlessly across silos?

This is a timely topic for the #futureofwork.  Open communication is critical for shaping change.  Ideas are all around us.  We don’t need to wait for holacratic, flat, or teal frameworks to start having the important discussions that lead to new thinking.

What are some key roles required to spark and sustain cross-functional conversations?  In my book, I introduce 12 collaborative roles (with definitions posted here).

Food for thought.  But there’s much more to the puzzle: how do these roles interact?  Much depends on group size, focus, skill sets and mindsets.  Holding context can be a challenge.  And that’s quite a bit to juggle.  Part of the magic in collaboration is creating visibility to the core elements for success, and keeping that model in view.

Here are some of those factors:

Key Roles for Collaborative Dialog

Exploring 12 Key Roles for Foster Dialog. Sparking and sustaining cross-functional conversations can require many roles. Contributors often play many at once, without realizing it. Adapted from The DNA of Collaboration (2012), Ch. 14, Fig. 20.

 

For our next #orgdna #futureofwork chat, let’s unpack the key roles that can shape better dialog, as we consider:

  • Q: How do Roles like these transform the nature of dialog in the modern organization? What is their unique power, and how do they work together?

Our regulars know a normal #orgdna Twitter chat has 4-6 questions, which often come too fast to process.  We’re going to slow that pace down a bit, as we seek to drive deeper insights, and more critical thinking.

Let’s do this.  Join us for the live chat Monday, 3/26 at 9 pm ET. Additional details for the chat appear below.

It should be a great conversation, about fostering .. better conversations.  I hope you’ll join us.

–  Chris Jones @sourcepov in Charlotte NC

 


 

ABOUT THE GROUP.  Since 2012, a self-selecting band of OD thinkers has been discussing the future of the organization, using hashtag #orgdna. The group continues to evolve, with 20-25 active contributors.

ABOUT THE TWITTER CHAT. On any given month, 5-10 of us come together on Twitter for conversation, which is open to all. For the chat itself, we recommend a tweet streaming app like TweetDeck. Just add #orgdna to your tweets, and we’ll start to exchange ideas at the appointed hour. We’re now running 2-hours to accommodate time zones; just join for any part that you’re able.

ABOUT THE TOPIC. Much is being said on “the future of work” and its unfolding dimensions. See Deloitte’s Tom Friedman interview, Use #futureofwork in your tweets for additional cross-over engagement.

ABOUT THE AUTHOR. Chris Jones is a thinker, instigator, and explorer of edges, unpacking the forces inside organizations for over 30 years. Look for more here on the #orgdna blog, on Medium – or for the deepest dive to date, over on Amazon.


Who’s Role is it Anyway? Dynamics of Effective Collaboration (Ch.14)

Promo image from "Whose Line is it Anyway?" courtesy ABC

Promo image from “Whose Line is it Anyway?” courtesy ABC

When we come together as a team, whether instinctively or out of habit, we tend to gravitate to natural roles that we find comfortable, whether as contributors or listeners, active participants or passive observers, leaders or supporting cast.  Depending on the group, there can be lots in play at once, but we tend to overlook the dynamics.

Consider an improv comedy troupe performing live, or a band working out tracks in a recording studio.  What’s really happening?  Can we tease out more explicit roles that influence our collaborative results?  I think we can.  Too often we don’t put thought into the kinds of participation we really need.  We discussed this last fall in our KM World W5 work session and explored the dynamics still further here in Charlotte at our QCF “New Thinking” workshop (slides).

Let’s keep the exploration going.

The #CDNA Crew has launched a new series MONDAYs at 8pET on Key Roles in Collaboration.  It’s the focus of Chapter 14 in The DNA of Collaboration (in softcover or Kindle on Amazon) and it’s almost always a conversation that strikes a chord.

In the weeks ahead, we’ll attack these roles, one by one, to see what we might learn:

  • Q1. Catalyst. In what ways can we spark new thinking in our discussions?
  • Q2. Connector. What happens when we connect ideas during a collaborative session or chat? And to make this happen more, what are:  (a.) key initial conditions? (b.) supporting behaviors? (c.) times they add most value? (d.) situations when their role is most important?
  • Q3. Aggregator/Curator. Often this means lots of work. How can we make the capture/takeaways of ideas more interesting?
  • Q4. Moderator/Planner. What skills make these leadership role effective?
  • Q5. Analyst. How do we make time for facts, data, and critical thinking?
  • Q6. Challenger. Can we take issue in constructive ways, without coming across as a naysayer?
  • Q7. Designer. What is the potential for truly creative thinking? Does a meeting afford enough “white space” for this?
  • Q8. Historian/Researcher. How can these important activities happen in real time?
  • Q9. Referee. Is there a place for (simple) rules, and how do we ensure healthy boundaries?
  • Q10. Practitioner. What’s the best way to engage the hands-on folks that practice what’s being discussed?
  • Q11. Expert/SME. These folks often kill collaboration with the weight of their knowledge; how can this be avoided?
  • Q12. Did we leave out any roles? If so, which ones, and why?

I’ll be posting takeaways as comments to this post, but I’d really appreciate it if you’d do the same.  The value is in our diverse perspectives ..

Again, hope to see you guys for the conversation MONDAYs 8pET using hash tag #cdna .. many folks use Tweetchat (link).  See you there.  What role will you play?

Chris aka @sourcepov